Get Started with VoicePatrol

Your one-stop resource for installation, setup, and support. Find guides, FAQs, and documentation to get VoicePatrol up and running seamlessly.

Quick Start:
Install VoicePatrol in Unity in Minutes

Follow these easy steps to integrate VoicePatrol into Unity and start protecting interactions right away.

  • Download: Download the VoicePatrol Unity package from the documentation page.
  • Import the Unity Package: Right-click in your Unity assets folder, select Import Package > Custom Package... open the VoicePatrol Unity package file.
  • Add to Unity Scene: Use Add Component to apply the VoicePatrolWrapper script to a new game object.
  • Start VoicePatrol SDK: Using the VoicePatrolUnityExample.cs or a custom script, call: VoicePatrolWrapper.StartVoicePatrol("yourVoicePatrolAPIKey");
  • Set Mute Status: VoicePatrol starts in the muted state and will not catpure audio until this is changed by calling: VoicePatrolWrapper.SetMuted(boolean);

Now VoicePatrol is active in your Unity project! See full details in our documentation.

Quick Start:
Install VoicePatrol in Unreal in Minutes

Follow these easy steps to integrate VoicePatrol into Unreal and start protecting interactions right away.

  • Download: Download the VoicePatrol Unreal plugin from the documentation page.
  • Extract: Extract the downloaded file to your plugins folder (if you don't have a plugins folder you can create one in your project root folder).
  • Use Actor: Drag and drop the OpticoSDK blueprint actor located at /All/Plugins/Classes_OpticoSDK/OpticoSDK/Public into your starting scene.
  • Configure Actor:

    • Enter your API token from the dashboard
    • Ensure muted is set to false (the SDK starts in the muted state by default)
    • Set optional fields: specify your own Unique ID, additional logging, UI overlay widget

Note, an actor is not strictly required, the same can be achieved via Unreal C++ programming if preferred. Now VoicePatrol is active in your Unreal project! See full details in our documentation.

How to Install VoicePatrol in 4 Minutes

Follow our quick video guide to install VoicePatrol in Unity from start to finish.

Changes to Your Privacy Policy While Using VoicePatrol’s Services

We also understand that data privacy can be a confusing topic so we wanted to make sure that our customers have the correct information for your privacy policy. Since you are using VoicePatrol’s services, you might need to make changes to your privacy policy to address that you have a subprocessor (i.e. third parties that you share data with). As such we want to inform you of these possible changes and some sample language that you might be able to use.

*******DISCLAIMER*******

‍The following information, including clauses, are provided to our customers for informational purposes only and are intended to help them understand the Privacy Requirements from Meta so they can ask the right questions with the attorney of your choice. Nothing here is intended to substitute for legal advice from a licensed attorney and is not intended to constitute legal advice. Our customers should seek legal advice to update your Privacy Policy. Information here may not constitute the most up-to-date information. All liability with respect to actions taken or not taken based on this information are hereby expressly disclaimed. The information here is provided "as is" and no representations are made that the content is error-free.

‍**************

‍Meta requires that you share with your users that you are sharing data with third parties such as VoicePatrol. You have to disclose this information in two places: 1) in your privacy policy and 2) on your website. Within your privacy policy you must state that you share data with third parties and the reason for sharing this data. The following is an example of a clause that could be used in privacy policy specifying that you share data with third parties such as VoicePatrol (note: these clauses may need to be adapted according to your specific privacy policy requirements): 

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“We may provide your personal information to third parties, where we do not receive a monetary payment, including: To Service Providers: A “Service Provider” is a company or person which processes your personal information for a business purpose under a written contract between us and the Service Provider. We may transfer your personal information to a third party Service Provider for business purposes. Examples of a business purpose are providing services such as searching for unauthorized content.”
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Within your website you must state that you have sub-processors. You must have a list of sub-processors, the reason/purpose for sharing this data, and where the data is being processed by the third party. The following is an example of a statement that could be used on your website for VoicePatrol. (note: these clauses may need to be adapted according to your specific privacy policy requirements):

‍**************

VENDOR Optico, Inc. - The VoicePatrol product
PURPOSE VoicePatrol Services is used to monitor unauthorized content
DATA CENTERS United States

Knowledge Base

Coming Soon

Stay tuned for in-depth articles on advanced setup, best practices, and more.

FAQs

General FAQs

What is VoicePatrol, and why is it important?

VoicePatrol is a real-time tool that detects harmful behavior across voice, text, and video. Designed for platforms in gaming, social media, and production, it helps create safer spaces by reducing toxic interactions that impact user satisfaction, retention, and revenue.

Why is real-time response necessary?

Delays can allow harmful behavior to escalate, leading to poor user experiences and increased churn. VoicePatrol’s real-time detection addresses issues instantly—typically within 30 seconds—minimizing harm to your community.

How much does VoicePatrol cost?

With no monthly minimum, VoicePatrol costs only 8¢ per audio hour and offers 500 free hours as a trial for new users.

What content types does VoicePatrol filter?

Voice: Monitors for toxic language.
‍Text: Screens for harmful words in chat and comments.
‍Video: Scans visuals for inappropriate content in real-time or post-production.

Is VoicePatrol compatible with my platform or game engine?

Yes, VoicePatrol is compatible with major platforms, including Unity, and integrates quickly with minimal setup.

Setup and Functionality FAQs

How easy is it to set up VoicePatrol?

VoicePatrol is designed for rapid integration—setup takes about 4 minutes in Unity, with only minimal back-end support needed.

Does VoicePatrol store all data?

No, VoicePatrol only stores flagged interactions, discarding all other data immediately to prioritize privacy.

Can I customize filtering settings?

Yes, VoicePatrol allows custom settings for toxicity categories, severity levels, and automated responses to align with your platform’s needs.

How does real-time detection work?

VoicePatrol’s AI continuously analyzes audio, text, and video for harmful content within seconds, detecting subtleties other tools might miss.

Is VoicePatrol fully automated?

Yes, our AI fully automates the detection process, reducing the need for human moderation and lowering operational costs.

Product Benefits and Impact FAQs

How does VoicePatrol reduce churn and boost revenue?

By filtering out harmful interactions, VoicePatrol creates a positive community experience, leading to happier, more engaged users. Platforms report a 24% reduction in churn and an 11% boost in revenue after one quarter.

What kind of insights does VoicePatrol provide?

The web-based dashboard provides data on flagged incidents, severity levels, and community health trends, enabling long-term management and improvement.

How does VoicePatrol compare to other tools?

VoicePatrol offers competitive pricing, fast integration, and real-time filtering across multiple formats without a monthly minimum, unlike many alternatives.

Can VoicePatrol support high-traffic platforms?

Yes, VoicePatrol scales to manage large volumes of interactions, making it ideal for high-traffic platforms.

Industry Standards and Data FAQs

What percentage of users experience harmful interactions?

Studies show 80% of players encounter toxicity online, with 67% avoiding certain spaces due to these interactions.

How does proactive filtering improve user experience?

Proactive filtering like VoicePatrol’s reduces harm immediately, creating a more positive environment and boosting user satisfaction and trust.

Why is filtering critical for brand reputation?

Unchecked harmful behavior can damage a platform’s image. Filtering keeps spaces safe and inclusive, contributing to positive brand sentiment and user loyalty.

Are there legal risks without content filtering?

New laws, such as the California Kids Code, impose fines on platforms that fail to manage harmful interactions. VoicePatrol helps reduce PR and legal risks.

Trial and Support FAQs

Is there a free trial for VoicePatrol?

Yes, new users can try VoicePatrol with 500 free audio hours to test its impact.

Does VoicePatrol offer integration support?

Absolutely, we offer customer support during setup and a demo to walk you through features, customization, and integration.

Can I see VoicePatrol in action before committing?

Yes, book a demo to explore VoicePatrol’s functionality and see how it fits your needs.

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VoicePatrol: Fast, Simple Protection with Real-Time Results
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